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90 Day Money-Back Guarantee

We are firm believers of providing quality products that are effective with their performance. 


That's why we're proud to offer the 90 Day Money-Back Guarantee to ensure that you are confident and peace of mind with your purchase from our website. If you are not satisfied with product we will refund you what you are owed.

Please follow these steps to let us know you are trialing our product, so you can get a refund back once the 90 day trial has ended:

 

Please read and understand our terms and conditions below.

 

  1. To be eligible for a 90 day trial, you must have the proof of purchase from NKDGlow.
  2. On the day your parcel is delivered, email a customer care representative at support@NKDGlow.com a blank email with the subject header "90 Day Money-Back Guarantee”.
  3. Trial the product(s)for at least 70 Days from date of purchase, but for no more than 90 days.
    • You must complete at least 7 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
    • If there are no noticeable results in hair reduction, email your 7 photos to us at support@nkdglow.com with your order number, and we will review your application.
    • ALL images MUST have valid time and date stamps
    • If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
  1. Once approved, return the product(s) (in their original packaging) via a trackable mail service 90 days from date of purchase to the address provided by our customer care representative.
  2. To be eligible for a refund, all steps above must have been performed.
  3. Once returned, our product's purchase price will be refunded to you. Real postage costs for the sending and return of the product(s) are the full responsibility of the Claimant and unfortunately will not be refunded.
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